Returns & Exchanges
We want you to find your perfect scent, which is why we offer a 14-day return window for all full-sized bottles if the seal remains intact. Please use the included trial vial to test the fragrance before opening your full-sized product.
Start Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
Try the Sample First
Ensure the full-sized bottle remains sealed; once the safety seal is broken, the item is no longer eligible for a return.
Print and Pack
Download your prepaid shipping label and securely pack the unopened product in its original packaging.
Get Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing